Account Manager

Key Responsibilities

Client Communication & Relationship Management

• Serve as the primary day-to-day point of contact for clients producing AI and technology-focused events, ensuring clear communication and alignment throughout the project.
• Schedule, coordinate, and document weekly and ad-hoc client meetings, including clear notes, action items, and next steps.
• Lead focused, efficient meetings that make the best use of the client’s time.
• Own key client touchpoints, including Kickoff, Weekly Status, Pre-Event, and Post-Event/Debrief meetings.
• Prepare meeting agendas, presentations, and supporting materials in advance.
• Maintain clear and timely communication with clients and internal stakeholders through Slack and other project communication channels.
• Develop a strong understanding of each client’s business, AI/technology focus, event goals, audience, and expectations.

Event Production & Deliverable Oversight

• Manage client approvals, feedback, reviews, and asset collection to keep AI company events moving according to schedule.
• Partner closely with producers, creative teams, technical teams, and other event specialists to ensure deliverables meet client expectations and event requirements.
• Review and quality-check production deliverables before they are presented to the client, providing clear and constructive feedback when needed.
• Monitor project scope, timelines, and budgets, working closely with the Producer to ensure resources are used effectively.
• Help coordinate the many moving parts involved in producing technology and AI-focused events, including content, presentations, branding, event technology, and other client deliverables.
• Maintain strict confidentiality when handling client information, budgets, expenses, and other sensitive project details.

Documentation & Project Management

• Own the accuracy, organization, and presentation of key client-facing documentation, including event spreadsheets, project trackers, and presentations.
• Keep project information, timelines, deliverables, approvals, and action items organized and up to date.
• Use Google Workspace confidently, with strong proficiency in Google Slides and Google Sheets.
• Ensure internal teams, producers, and event partners have the information they need to successfully deliver the event.

On-Site & Event Experience

• Support the client on-site during AI and technology events, anticipating their needs and ensuring a seamless, professional experience from setup through wrap.
• Serve as a trusted point of contact for the client during event execution.
• Coordinate closely with production and event teams to address issues quickly and keep the event experience on track.
• Help ensure the event effectively represents the client’s brand, technology, products, and objectives.
• Keep HQ and internal leadership informed of client feedback, relationship developments, opportunities, and potential concerns.
• Represent the client’s interests while maintaining a positive, collaborative relationship with internal teams and partners.

Desired Qualifications

• Experience managing clients, projects, or events in a fast-paced environment.
• Experience working with technology companies, AI companies, conferences, corporate events, or other innovation-focused events is a strong plus.
• Experience managing remote and cross-functional teams.
• Strong project management and organizational skills with excellent attention to detail.
• Advanced proficiency in Google Workspace, particularly Google Slides and Google Sheets.
• Experience working with Zoom Rooms, virtual event platforms, or other event technology.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and remain calm, resourceful, and solutions-oriented under pressure.
• Ability to maintain a professional, positive, and approachable presence with clients and stakeholders.
• Comfortable working in a fast-moving environment where event formats, technology, and client needs can evolve quickly.
• Interest in AI, emerging technology, innovation, and the future of events and experiences.

How to Apply

To be considered for this role, submit a Google Drive folder link set to “Anyone with the link can view” containing examples of relevant event or project work, with all confidential information removed.

Examples may include:

• Budgets
• Meeting notes or minutes
• Master schedules
• Project trackers
• Event decks or presentations
• Client-facing materials

We’re looking for concrete examples that demonstrate your ability to manage clients, organize complex projects, and help deliver exceptional AI and technology events.