Registration Assistant
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Tidemark •
Posted Sep 28, 2026
About the Job
Job Description: On-Site Event & Registration Lead
Event Date: October 21st OR October 22nd, 2026 (TBD)
Total On-Site Hours: ~6 Hours (Morning start time to be confirmed)
Location: On-site in SF. Venue to be shared later.
Position Overview
We are seeking a reliable, detail-oriented, and tech-savvy Event & Registration Lead to manage registration operations, equipment setup, badge printing, and guest check-in for an upcoming event.
You will serve as the primary on-site lead for badge printing equipment and registration, working in coordination with our remote support team via video calls.
Key Responsibilities
1. Pre-Event Logistics & Setup Prep
-
Receive Advance Shipments: Accept deliveries at your home prior to event day, including:
- One (1) Pelican flight case (~80 lbs on wheels).
- One (1) box of event badges.
- One (1) box of lanyards.
- Shipment Confirmation: Inspect and confirm receipt of all materials promptly upon delivery.
- Pre-Event Briefing: Attend a pre-event coordination video call with the project lead to walk through setup procedures, logistics, and event expectations.
2. Event Day Setup, Testing & Printer Calibration
- Transport: Safely transport the Pelican flight case, badges, and lanyards to the venue.
- Equipment Assembly & Calibration: Unpack and set up the registration gear, including loading badge stock and live-recalibrating Zebra badge printers on-site.
- Remote Tech Sync: Join a live video call (Zoom/Google Meet) with remote support staff to test equipment, verify connectivity, run test prints, and fine-tune print alignment.
- Speaker Badges: Pre-print speaker and VIP badges prior to guest arrival to streamline check-in.
3. On-Site Registration & Guest Check-In
- Welcome Guests: Greet attendees with a warm, professional demeanor.
- Check-In Management: Check in attendees using supplied registration tablets and manage real-time badge printing.
- On-Site Registrations: Process walk-in registrations using a designated administrative access code.
- Live Support: Collaborate with the remote support team (on standby all morning) for any real-time troubleshooting or hardware adjustments.
4. Breakdown & Return Logistics
- Wrap-Up Criteria: Once approximately 75%–80% of attendees have checked in, print any remaining batch badges (if required), pack down the registration station, and safely repack the Pelican case.
- Return Shipping: Affix the provided prepaid FedEx shipping label to the Pelican flight case and drop it off at an authorized shipping location (or schedule a pickup as instructed).
Qualifications & Physical Requirements
- Zebra Printer Expertise: Demonstrated comfort and hands-on experience operating and recalibrating Zebra badge printers live on-site.
- Physical Capability: Ability to lift, roll, and transport heavy gear (the main Pelican flight case weighs approx. 80 lbs and is equipped with wheels).
- Tech Comfort: Comfortable using tablets, running simple hardware setup (cables, power, network connectivity), and following live instructions over video calls.
- Customer Service Mindset: Punctual, friendly, composed under pressure, and professional when interacting with attendees.
- Reliable Transportation: Personal vehicle capable of transporting an 80 lb Pelican case and additional boxes to the event venue and FedEx drop-off location.
About the Project
Happily is helping a tech company with their badges and check in for an event in October in SF!
About Happily
Happily is an international company that specializes in producing events and livestream media. We have over 60,000 independent specialists working across our Strategy, Creative, Web, Broadcast, and Experiential departments. Our mission is to bring the best of humanity to live and virtual experiences for clients like Airbnb, Adidas, B Corps, H&M, TikTok, TED, and YouTube. We are committed to the future of our planet and utilize technology to create enjoyable and sustainable events with zero carbon footprint.


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