Account Manager

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Key Responsibilities

Content Creation & Social Strategy

• Curate and create original, on-brand content daily across Instagram, TikTok, Pinterest, Twitter/X, Facebook, and YouTube
• Build and manage the monthly social and editorial content calendar in Monday.com, ensuring alignment with marketing campaigns, events, and brand moments
• Develop actionable strategies to grow and retain followers across all platforms
• Stay ahead of trends, memes, audio, and platform updates — and move fast to capitalize on them
• Suggest and implement new features, promotions, and campaigns to drive brand awareness and audience engagement
• Maintain a consistent voice, aesthetic, and personality for C&C and WorkParty across every channel

Content Production & Creative Collaboration

• Shoot, edit, and publish photo and video content with speed and quality
• Work alongside photographers, videographers, and graphic designers to produce polished assets for social
• Use Canva, Photoshop, Lightroom, and similar tools to create and edit graphics, templates, and visual content
• Develop content from idea to execution — including Reels, Stories, carousels, short-form video, and static posts

Events & On-Site Coverage

• Attend Create & Cultivate conferences and pop-up events to handle live social coverage, real-time posting, and on-the-ground content capture
• Coordinate with event production and marketing teams to ensure social storytelling aligns with event programming and brand goals
• Assist with post-event reporting, including social performance recaps

Community & Brand Engagement

• Actively engage with the C&C community across platforms — responding to comments, DMs, and mentions with speed, good judgment, and brand voice
• Build and nurture relationships with our community, brand partners, and talent
• Coordinate with brand partners to plan and publish co-branded social content on C&C platforms
• Support outreach to new talent, collaborators, and influencers

Analytics & Reporting

• Track performance metrics across all platforms and deliver biweekly and monthly reports to leadership
• Analyze data to identify what’s working, optimize content strategy, and scale high-performing initiatives
• Benchmark against competitors and industry trends to keep C&C’s social presence sharp and competitive

Email & Additional Support

• Manage and execute email campaigns and newsletters in Mailchimp
• Test new digital tools and strategies to push the brand forward
• Support the team with administrative duties as needed

Qualifications

• 3+ years of social media management experience across major platforms (Instagram, TikTok, Pinterest, YouTube, Twitter/X)
• Proven ability to create content quickly and at a high quality — you can shoot, edit, caption, and post
• Proficient in Canva, Photoshop, Lightroom, Monday.com, Later (or similar scheduling tools)
• Strong understanding of platform algorithms, trends, and best practices
• Experience managing multiple brand voices simultaneously
• Comfortable in fast-paced, startup environments — you thrive under pressure and tight timelines
• Data-driven mindset with experience pulling and presenting social analytics
• Experience with Mailchimp or similar email marketing tools is a plus
• Bachelor’s degree in Marketing, Communications, PR, or a related field preferred, but not required
• Bonus: Experience with events, conferences, or live content capture